Why won't VeriFLY let me check-in?
Why am I unable to perform online check-in with my airline with my valid VeriFLY pass? Please ensure your biographical (name, DOB, etc.) information used in VeriFLY matches the airline booking information.
What happens if I don't use VeriFLY? If you don't use VeriFLY, you will be required to show your travel documents at the airport and they will be verified for you at the check-in desk or boarding gate. This may result in long queues and delays as you move through the airport.
Trips require each of the items in the trip checklist to be completed before it will become active. To view the checklist items for a trip, select the “manage checklist” icon after adding a trip to your VeriFLY wallet.
VeriFLY has received mixed reviews because of its inconsistent functionality and clunky user experience. However, when it works, it seems to work well for expediting getting information checked by airport employees. And since it's free, you're not paying anything to give it a try.
If your airline website does not allow you to check in online within the 24-48 hours window, chances are your flight has already been fully booked. Airlines in America tend to overbook flights because they expect a few passengers to cancel, postpone, or miss the flight.
How long before my flight can I use VeriFLY? We recommend that you upload your documents no later than 4 hours before your scheduled flight departure time. This will allow enough time for your travel documents to be checked and verified.
Travelers can complete the requirements and upload into VeriFLY before their arrival at the airport to help facilitate a more seamless and expedited experience.
Before you go, upload negative COVID-19 test results, vaccination records, digital vaccine certificates and more with the American Airlines app or VeriFLY™.
You might not be able to check in using the app, if: Your first flight is not operated by American Airlines. You're traveling with a pet, weapon or firearm. You're an unaccompanied minor.
If you uninstall the VeriFLY mobile app, your account will remain active for a period of 12 months and then automatically be deleted. If you reinstall the VeriFLY mobile app, you can recover your account and then delete it from within the app to permanently delete all data associated with you.
How do I get VeriFLY to work?
- Review and consent to the Terms and Conditions.
- Provide first name, surname and a valid email address.
- Capture a Selfie.
- Verify your account by clicking a link in the email (valid for 24 hours)
The most likely problem, if you are unable to scan a QR code is that it may be expired. Please reach out to your Service Provider POC or VeriFLY Suppor team to receive another sponsored VeriFLY QR code invitation.
Verifly could be useful if you need a checklist and have the time to wait for your negative test to be manually approved. It needs a more user-friendly interface, and the Android version needs sorting out so it doesn't crash. The airlines hope that, in time, it will be effective in speeding us through the airport.
VeriFLY is the fastest and easiest way to board a plane, enjoy a cruise, attend an event, or travel to work or school. Wherever you need to go, we'll make the process seamless—so you can say goodbye to COVID paperwork, long lines, and other forms of stress.
The next thing about VeriFLY is that you can add several companions to the same trip, including adults. You do need pictures and passport information for each person, but at least you don't need to create separate accounts.
The biggest benefit of checking in online is bypassing the lines at the airport. You can skip waiting in line to check in, then possibly–if the airline allows it for your flight–skip waiting in a second line to check your luggage, and instead head straight to security.
I have checked in online and have no hold baggage, do I need to go to check-in? If you have checked in and have a printed or mobile boarding pass and are not checking in any hold luggage you can go straight to security and through to the departure lounge.
In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.
VeriFly says the app meets strict privacy and data protection regulations, including Europe's strict GDR rules. The app gives users complete control of their data, and the company says it will eliminate all of your data immediately if you decide to stop using the app.
It is not mandatory to use the Verifly app, which is BA's way of speeding up the check-in process. On arrival at check-in, if you have registered, you can go to a queue that ought to be quicker. However, if you have not signed up to Verifly, just show your NHS Covid travel pass to check-in staff.
Do I need a QR code for VeriFLY?
When you reach a VeriFLY Checkpoint kiosk, you will need to scan a QR code displayed on the screen. This will allow you to validate your Pass and move on with your travels.
Use VeriFLY to get your travel docs approved before your trip ✈️ 🎄 📱 Download the free app 🔍 Search for your destination & upload the required documents ✅ The green tick means your VeriFLY pass is approved and you're ready to fly! Simply upload your travel doc within 72 hours of your trip.
No, the VeriFLY mobile app is separate to your boarding pass. For flights that allow the usage of VeriFLY, you will will need to use your boarding pass and VeriFLY pass separately at the airport.
Your active VeriFLY pass can be used for all companions on the pass. If you have two companions on your pass, then you can scan that pass three times at the checkpoint - once for each companion and one for yourself.
If the person you are travelling with is on a different booking to you, to be able to complete the VeriFLY process for them, you will need to add it as a New Trip in VeriFLY, so you will also need to know their P&O Cruises booking number.
How to add a pass by scanning a QR code. If you have received the invitation email, scan the QR code. If the QR code is successfully scanned, the user will be presented with the Pass Provider's Terms of Service. You must accept to be able to acquire and use the associated pass.
- The user clicks the "Scan" button in the middle bottom part of the screen.
- Camera screen is started, and user holds the phone in a position to scan the QR code on the Checkpoint Kiosk.
- The App scans the code.
- If Pass and Credentials are valid, a success message displays.
Yes. Children can be added as companions to trips or some passes. VeriFLY will automatically calculate the age of the companion and inform you of which travel requirements (e.g., a COVID test) are applicable based on your trip destination. Was this article helpful?
Thanks to the latest update to VeriFLY, documents for up to nine people can now be stored on one mobile device, effectively turning it into a family health passport.
Customers who use VeriFLY can check in online and go straight to bag drop or their boarding gate and avoid any queuing at check-in.
Does VeriFLY allow you to check in?
VeriFLY is a free travel verification service that partners with select airlines for select destinations. While use of VeriFLY isn't necessary, it does make the check-in process significantly easier.
If you are using VeriFLY for your journey, your documentation must be verified in the app before checking in using Manage My Booking. You can only check in 24 hours before you travel so you may need to come back closer to your departure date.
In this scenario, the VeriFLY Checkpoint will display the QR code on the Kiosk screen for you to scan the QR code. The system will check whether that you have a Valid Pass and Credentials for that Checkpoint and if so, will allow entry. The user clicks the "Scan" button in the middle bottom part of the screen.
Even if you don't have a printer, you can still check-in online and get your copy at the airport. If you have a smartphone, most airlines in 2021 will also be able to scan it directly off your screen. Even if you don't have a paper copy of your boarding pass, your seat is safe.
If you uninstall the VeriFLY mobile app, your account will remain active for a period of 12 months and then automatically be deleted. If you reinstall the VeriFLY mobile app, you can recover your account and then delete it from within the app to permanently delete all data associated with you.
VeriFLY is only available for use to and from selected destinations. If you are flying to or from a destination that does not use VeriFLY you may be asked to upload your travel documents when you log into Manage My Booking. We'll contact you shortly before your flight departs with more information and guidance.
VeriFLY ensures travelers will have met the required COVID related travel requirements for entry into you final destination. Travelers who are transiting through countries should check for any specific travel requirements for flight connections at that location.